Please follow the following procedures when making a claim :-

  • Notify or report to NIC immediately or by next working day
  • Report to the nearest police station (if involved in a Non-MCG motorcar accident)
  • Send your motorcar to any of our authorized panel of workshops
        • Araco Sdn Bhd (Tel: 233 8555)
        • Hui Ming Workshop (Tel: 333 4422)
        • PM Motors Sdn Bhd (Tel: 234 3996)
  • Or call for a tow truck lift at any of the following telephone or mobile numbers
        • 233 4567 (DLA)
        • 877 4033
        • 871 8977
        • 817 7777 (for KB/Seria residents)
  • Download the claim form or collect one from either our BSB or KB offices
  • Submit the motorcar claim form together with relevant supporting documents, either via email, or send to our office


Kindly submit the claim form together with the following supporting documents :-

  • Photos of the accident and the scene of the accident
  • The motorcar claim form is completed and signed by Insured and/or Driver
  • Copy of the relevat supporting documents are provided
        • Registration book or Blue-card
        • IC and Driving License (driver and/or owner)
        • Police 22 and Police 252 (if involved in a Non-MCG motorcar accident)

Download Claim Form