Become an agent

Introduction to Agency

Our mission is to provide outstanding customer services. However, we understand that despite our best efforts, our customerʼs expectations may not always be met.

If you are not satisfied with any aspects of the services rendered, and would like to register a complaint with us, you may submit your complaint through any of the following channels.

222 6222

insurance@www.national.com.bn

Our support to our agents

All new agents will be briefed on our companyʼs set up, its products and services.

Regular training sessions are provided to the agents on new and revised product features to enhance their service level as well as to enable them to provide their clients with the most updated information.

Main Criteria

  • Citizen or Permanent Resident of Brunei Darussalam
  • At least 21 years old
  • Must possess Pre-Contract Examination for Insurance Agent certificate or holds any insurance qualification approved by Autoriti Monetari Brunei Darussalam
  • Registered as a sole proprietorship under the Business Names Act (Chapter 92) OR a company incorporated or registered under the Companies Act (Chapter 39) approved by Authority
  • Application must be approved by Brunei Insurance and Takaful Association (BITA)

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