| Frequently Asked Questions |
Products
|
| If your question is not answered here, please
e-mail us and we
will get back to you! |
| |
|
National Accident Protector |
| 1. What is the eligible age
for National Accident Protector? |
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Eligible age is from 16 years old to 60 years old
(last entry age at 60 years old). Renewable up to age 65 years old.
Upon reaching aged 65, we will not invite for
renewal. |
| 2. Can foreigners purchase
National Accident Protector? |
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| Yes, as long as they have a valid employment pass
or dependent's pass. |
| 3. Does the National
Accident Protector cover treatment by Sinseh or Traditional
treatments? |
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|
Yes, medical expenses including expenses incurred for
Sinseh or Traditional Treatments bills are claimable. The maximum
claimable is B$25.00 per treatment per visit, subject to a limit of
B$250.00 per accident. |
| 4. I am a retiree. Am I
eligible to take up Weekly Benefit? |
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No, insured who are currently not working are not
accepted for Weekly Benefit. This also applies to housewives,
student and unemployed. |
| 5. I have met an accident
before, can I still buy National Accident Protector? |
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You will have to provide us with the details of your
accident, such as when it happened, the cause of the accident and the
medical treatment that you received. Our underwriters will access your
condition and contact you on their decision. |
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6. I have more than one
personal accident policy with a few insurance companies. If I
were to meet with an accident, am I entitled to claim from all
the insurance companies? |
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Yes, you can. But in the case of Accidental Medical
Expenses, we will only reimburse you up to the amount if you have not
already been reimbursed under any other policy or from other insurance
companies. |
| 7. Can a person claim
compensation on medical expenses if he is warded in the hospital
as a result of illness? |
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No, he can claim compensation on medical expenses for injury resulting
from accidents only. |
| 8. I am currently working on
an oil rig, can I buy National Accident Protector? |
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No, you can't. Oil rig workers are excluded occupation under this
policy. |
| 9. Are there any specific
occupational exclusions under your National Accident Protector? |
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The following are excluded occupations which are not
covered by the National Accident Protector: divers, police,
army/military, law enforcement officers, aircraft testers, pilot or
crew, seaman, sea fisherman, racing drivers, jockeys, oil rig workers,
sawyers, timber logging workers, firemen, war correspondents,
steeplejacks, stevedores, persons engaged in demolition of buildings,
persons engaged in ambulance services, woodworking machinists, explosive
handlers, underground tunneling and mining and professional sportsmen. |
