Kindly follow the following procedures when making a claim :-
- Report to the nearest police station
- If vehicle can be driven, drive to the nearest authorized workshop (Araco)
- Otherwise call tow truck at tel. no: 8774033, 8718977, 8177777 (for KB users)
- Where third party bodily injury is involved, contact us immediately
- Download the claim form or collect one from any of our offices
- Report to us and please bring all the relevant documents to our office
Kindly submit the claim form together with the following supporting documents :-
- Accident report form duly completed and signed by the
- Insured and Driver
- Police report 252
- Police Statement
- Photocopy of vehicle registration card
- Photocopy of Driving Licence and Identity card for both owner and driver
- Photocopy of customs vehicle pass
- To bring along Original Driving License and Identity Card for verification.
- Every Letter, claim, Writ, Summons and legal proceedings should be notified or forwarded to National Insurance
- Company Berhad immediately on receipt.
- As long as your vehicle is insured with National Insurance
- Company Berhad, you are required to report the accident to the Company immediately.